Some virtual desktops were migrated from older billing systems into the Virtual Desktop Console.

Migrated services may continue to work normally, but they may need a billing update before future renewals can be handled automatically.

What a migrated service means #

A migrated service is an existing Spaceport virtual desktop that was added to the Virtual Desktop Console.

The console may show the system, connection details, service status, and paid-through date, even if the service was originally created outside the current Stripe billing workflow.

What Update Billing does #

If your system shows Update Billing, use that button to move the service into Stripe subscription billing.

After the billing update is complete:

• Future renewals are handled automatically.
• The service is linked to your current billing method.
• The billing reference in the console is updated.
• Manual renewal steps are no longer needed.

Will my desktop be replaced? #

No. Updating billing does not redeploy, erase, or change your virtual desktop.

It only updates the billing relationship for the existing service.

What if I do not update billing? #

If billing is not updated, the service may remain marked as requiring billing action.

To avoid renewal problems, update billing before the paid-through date or contact support for help.