Frequently Asked Questions

< 1 min read

  • What processors does your Virtual Desktops use?
    • Intel Xeon E5-2640v4
  • How many RDP Sessions can I have open?
    • Windows Client has a maximum of 1
    • We set our firewalls to limit the number of sessions to 10
  • Can I consume this service as a subscription?
    • Absolutely! You can purchase as a subscription or convert a one-time order on the store.
  • Can you reboot my system?
    • Yep – open a request here.
  • Do you cover the Windows Licensing?
    • As per our Terms of Service and by using our service you agree and confirm that you have the appropriate level of licensing from Microsoft.