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Cancel Service Renewal

< 1 min read

Use Cancel Service to stop future renewals.

When you cancel renewal:

  • Your service remains available through the paid-through date.
  • Future automatic renewals stop.
  • The desktop may show a renewal-ending status.
  • Refunds or credits are handled by support.

To cancel:

  1. Open Virtual Desktops.
  2. Find the service.
  3. Select Cancel Service.
  4. Confirm the cancellation.

Cancellation is permanent. If you need help after cancelling, open a support ticket.