Open Support to view your existing tickets.

To reply:

1. Select Open next to the ticket.
2. Enter your reply.
3. Select Save.

Ticket statuses may include:

• Waiting on Support: Spaceport Consulting needs to respond.
• Waiting Customer: Support has replied and is waiting for you.
• Resolved: The issue has been handled.
• Cancelled: The ticket was cancelled and is read-only.

Closed tickets can be reopened if the issue returns. You will be asked to enter a reason for reopening.