{"id":1703,"date":"2026-05-15T15:53:43","date_gmt":"2026-05-15T15:53:43","guid":{"rendered":"https:\/\/www.spaceportconsulting.com\/?post_type=docs&#038;p=1703"},"modified":"2026-05-15T15:54:49","modified_gmt":"2026-05-15T15:54:49","password":"","slug":"open-a-support-ticket","status":"publish","type":"docs","link":"https:\/\/www.spaceportconsulting.com\/index.php\/docs\/open-a-support-ticket\/","title":{"rendered":"Open A Support Ticket"},"content":{"rendered":"\n<p>Use&nbsp;<strong>Support<\/strong>&nbsp;to contact Spaceport Consulting about service issues.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"892\" src=\"https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-11.png?resize=1005%2C892&#038;ssl=1\" alt=\"\" class=\"wp-image-1704\" srcset=\"https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-11.png?w=1005&amp;ssl=1 1005w, https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-11.png?resize=300%2C266&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-11.png?resize=768%2C682&amp;ssl=1 768w\" sizes=\"auto, (max-width: 1005px) 100vw, 1005px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"978\" height=\"354\" src=\"https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-12.png?resize=978%2C354&#038;ssl=1\" alt=\"\" class=\"wp-image-1706\" srcset=\"https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-12.png?w=978&amp;ssl=1 978w, https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-12.png?resize=300%2C109&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.spaceportconsulting.com\/wp-content\/uploads\/2026\/05\/image-12.png?resize=768%2C278&amp;ssl=1 768w\" sizes=\"auto, (max-width: 978px) 100vw, 978px\" \/><\/figure>\n\n\n\n<p>To open a ticket:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open\u00a0<strong>Support<\/strong>.<\/li>\n\n\n\n<li>Select\u00a0<strong>New Ticket<\/strong>.<\/li>\n\n\n\n<li>Choose a category:\n<ul class=\"wp-block-list\">\n<li>System<\/li>\n\n\n\n<li>Deployment<\/li>\n\n\n\n<li>Billing<\/li>\n\n\n\n<li>General<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Select a related system if applicable.<\/li>\n\n\n\n<li>Enter a clear subject.<\/li>\n\n\n\n<li>Describe the issue.<\/li>\n\n\n\n<li>Select\u00a0<strong>Save<\/strong>.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Use&nbsp;Support&nbsp;to contact Spaceport Consulting about service issues. To open a ticket:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[146,101],"doc_tag":[144,145,142,143,141],"class_list":["post-1703","docs","type-docs","status-publish","hentry","doc_category-support","doc_category-virtual-desktop-console","doc_tag-billing-support","doc_tag-deployment-support","doc_tag-help","doc_tag-issue","doc_tag-support-ticket"],"year_month":"2026-05","word_count":42,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"dbesade","author_nicename":"dbesade","author_url":"https:\/\/www.spaceportconsulting.com\/index.php\/author\/dbesade\/"},"doc_category_info":[{"term_name":"Support","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-category\/support\/"},{"term_name":"Virtual Desktop Console","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-category\/virtual-desktop-console\/"}],"doc_tag_info":[{"term_name":"billing support","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-tag\/billing-support\/"},{"term_name":"deployment support","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-tag\/deployment-support\/"},{"term_name":"help","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-tag\/help\/"},{"term_name":"issue","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-tag\/issue\/"},{"term_name":"support ticket","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-tag\/support-ticket\/"}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs\/1703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/comments?post=1703"}],"version-history":[{"count":2,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs\/1703\/revisions"}],"predecessor-version":[{"id":1707,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs\/1703\/revisions\/1707"}],"wp:attachment":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/media?parent=1703"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1703"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}