{"id":1451,"date":"2025-03-24T16:29:30","date_gmt":"2025-03-24T16:29:30","guid":{"rendered":"https:\/\/www.spaceportconsulting.com\/?post_type=docs&#038;p=1451"},"modified":"2025-03-24T17:07:45","modified_gmt":"2025-03-24T17:07:45","password":"","slug":"how-to-check-your-virtual-desktop-vpd-expiration-or-renewal-status","status":"publish","type":"docs","link":"https:\/\/www.spaceportconsulting.com\/index.php\/docs\/how-to-check-your-virtual-desktop-vpd-expiration-or-renewal-status\/","title":{"rendered":"Howto &#8211; Check Your Virtual Desktop (VPD) Expiration or Renewal Status"},"content":{"rendered":"\n<p>Spaceport Consulting offers Virtual Private Desktops (VPD) with unique IDs in the format <strong>(34xx)<\/strong>. If you purchased through our <strong>website<\/strong>, you\u2019ll have a <strong>5-digit alphanumeric<\/strong> order number (e.g., \u201cAB123\u201d), and if you purchased via <strong>eBay<\/strong>, you can use the <strong><strong>5-digit alphanumeric<\/strong> order number<\/strong> provided in the welcome message. This guide explains how to look up the current status or expiration date of your VPD.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-c658fb525db1f70c05776e1492b70f00\">1. Access the \u201cCheck System Expiration\u201d Page<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Visit<\/strong> <a href=\"https:\/\/www.spaceportconsulting.com\">https:\/\/www.spaceportconsulting.com<\/a><\/li>\n\n\n\n<li><strong>Hover<\/strong> over the <strong>\u201cServices\u201d<\/strong> menu at the top navigation bar.<\/li>\n\n\n\n<li><strong>Click<\/strong> <strong>\u201cCheck System Expiration\u201d<\/strong> from the dropdown.<\/li>\n<\/ol>\n\n\n\n<p><em>(If you can\u2019t find it, here\u2019s a direct link: <\/em><a href=\"https:\/\/www.spaceportconsulting.com\/index.php\/expiration-check\/\">https:\/\/www.spaceportconsulting.com\/index.php\/expiration-check\/<\/a>)<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-53cb10876e69d0d47e0bfbd25005d674\">2. Enter Your VPD ID and Order Number<\/h3>\n\n\n\n<p>On the <strong>Check System Expiration<\/strong> page:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>VPD ID<\/strong>: Enter your <strong>VPD ID<\/strong> in the form <strong>34xx<\/strong> (for example, 3457 or 3432).<\/li>\n\n\n\n<li><strong>Order Number<\/strong>: Enter the <strong>5-digit alpha-numeric<\/strong> code from your website purchase (e.g., \u201cAB123\u201d) <strong>or<\/strong> the <strong>eBay order number<\/strong> you received.<\/li>\n\n\n\n<li><strong>Click<\/strong> \u201cCheck\u201d to submit.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-0eed1a39b896cbaabd159add601a63d4\">3. Review Your Status<\/h3>\n\n\n\n<p>After clicking \u201cCheck,\u201d you\u2019ll see one of the following messages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>System is set for auto renewal<\/strong>: If your VPD is on a <strong>subscription<\/strong> plan.<\/li>\n\n\n\n<li><strong>Your system expires on: YYYY-MM-DD<\/strong>: If it\u2019s an <strong>active<\/strong> month-to-month or annual plan.<\/li>\n\n\n\n<li><strong>Your system expired on YYYY-MM-DD<\/strong>: If the date has passed but the system is still showing as active in the system logs.<\/li>\n\n\n\n<li><strong>Your system expired on YYYY-MM-DD and is deleted<\/strong> (or similar wording): If the system is both inactive and expired.<\/li>\n\n\n\n<li><strong>No matching system found<\/strong>: If your VPD ID and\/or order number are invalid, or no record matches.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-dbe38625cdf9a53b153a0c094dbd92af\">4. Troubleshooting<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Make sure<\/strong> your VPD ID is typed correctly (e.g., 3457, not \u201c3457.\u201d with a period).<\/li>\n\n\n\n<li><strong>Confirm<\/strong> your order number is exactly as provided in your order confirmation email (website or eBay).<\/li>\n\n\n\n<li>If you see <strong>errors<\/strong> or have additional questions, <strong>contact us<\/strong> at <a>support@spaceportconsulting.com<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><strong>That\u2019s it!<\/strong> You\u2019ve successfully checked your VPD\u2019s expiration or renewal status. If you need further assistance, see the FAQ below or contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-f6bd659458dc6b986f21738075bc10f5\"><strong>FAQ (Frequently Asked Questions)<\/strong><\/h2>\n\n\n\n<p><strong>Q1: Which Order Number Should I Use?<\/strong><br><strong>A:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website Orders: The 5 digit alpha numeric order number you are provided at the time of order. (BIT26, for example)<\/li>\n\n\n\n<li>Ebay Orders:   The 5 digit alpha numeric order number you are provided in the welcome message (BL726, for example)<\/li>\n\n\n\n<li>Older Ebay Orders (before March, 2025): the Long form ebay order, found in your purchase history.  (12-16720-20345, for example)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Q2: I See \u201cSystem is set for auto renewal.\u201d What Does That Mean?<\/strong><br><strong>A:<\/strong><br>This message appears if your VPD is on a <strong>subscription<\/strong> plan, meaning it <strong>automatically renews<\/strong> each billing cycle. You won\u2019t have a fixed expiration date displayed, as it stays active until you cancel.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Q3: My VPD Says It\u2019s Expired or Deleted. Can I Reactivate It?<\/strong><br><strong>A:<\/strong><br>Yes, if the system is expired and active. Please contact us at <a>support@spaceportconsulting.com<\/a> or purchase a <strong>renewal<\/strong> on our store if available. Once the new order is processed, we\u2019ll bring your system back online. For systems that are expired and inactive (deleted) you will have to purchase a new system.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Q4: I Entered My VPD ID and Order Number But Got \u201cNo Matching System Found.\u201d<\/strong><br><strong>A:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Double-check you typed the <strong>VPD ID (34xx)<\/strong> correctly.<\/li>\n\n\n\n<li>Confirm your <strong>order number<\/strong> exactly matches your email confirmation (website or eBay).<\/li>\n\n\n\n<li>If you still see no match, contact us to verify your details.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Q5: My VPD ID Doesn\u2019t Look Like 34xx. What Do I Do?<\/strong><br><strong>A:<\/strong><br>All provisioned VPDs have IDs in the <strong>34xx<\/strong> range. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Q6: I Still Have Questions. How Do I Contact You?<\/strong><br><strong>A:<\/strong><br>Please email <a>support@spaceportconsulting.com<\/a> <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-80300797d0a6f2404590e10394f6ba05\">Additional Resources<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/www.spaceportconsulting.com\/index.php\/store\/Renewals-c122174522\">Renewals<\/a><\/strong>: Extend your existing VPD or upgrade your plan.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>We hope this helps you easily check your VPD\u2019s status!<\/strong> If you have any further questions or concerns, feel free to reach out. We appreciate your business and look forward to continuing to serve you.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spaceport Consulting offers Virtual Private Desktops (VPD) with unique IDs in the format (34xx). If you purchased through our website, you\u2019ll have a 5-digit alphanumeric order number (e.g., \u201cAB123\u201d), and if you purchased via eBay, you can use the 5-digit alphanumeric order number provided in the welcome message. This guide explains how to look up [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[87],"doc_tag":[],"class_list":["post-1451","docs","type-docs","status-publish","hentry","doc_category-general"],"year_month":"2026-05","word_count":652,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"dbesade","author_nicename":"dbesade","author_url":"https:\/\/www.spaceportconsulting.com\/index.php\/author\/dbesade\/"},"doc_category_info":[{"term_name":"General","term_url":"https:\/\/www.spaceportconsulting.com\/index.php\/docs-category\/general\/"}],"doc_tag_info":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs\/1451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/comments?post=1451"}],"version-history":[{"count":9,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs\/1451\/revisions"}],"predecessor-version":[{"id":1466,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/docs\/1451\/revisions\/1466"}],"wp:attachment":[{"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/media?parent=1451"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=1451"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.spaceportconsulting.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=1451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}